Sample analysis
Real call coach
An example report. This is what you get back after a recorded call is scored against the same eight-axis rubric as your roleplays.
01Scores
Top-line numbers for this call, plus the biggest gap and biggest win versus the rep's roleplay average.
Overall score
58/ 100
vs roleplay avg
-20
Biggest gap · Talk ratio
-42
Biggest win · Tone
-5
Summary
Rep dropped to discount language at the first sign of price pressure and closed without a mutual next step. Objection handling fell 33 points below the roleplay baseline — the same scenario the rep handles cleanly in practice.
Objection · this call vs. roleplay
Roleplay avg74
This call41
02Timeline
2 flagged momentsEach call marker is a moment the model flagged. Red = a missed beat worth reviewing.
0:00
18:42
0m5m10m15m
2 misses2 wins·Hover a marker to read the moment.